Privacy Policy

At TCOZY STEP, we respect your privacy and are committed to protecting your personal information.

When you place an order or contact us, we may collect information such as your name, email address, phone number, billing information, shipping address, and order details.

We use this information to:

• Process and fulfill your orders
• Provide customer support
• Communicate with you regarding your orders
• Process payments and refunds
• Improve our products and services
• Prevent fraudulent or unauthorized activity
• Comply with applicable laws and regulations

We do not intentionally sell your personal information to third parties.

We may share necessary information with trusted service providers, including payment processors, shipping providers, technology providers, and other business partners that help us operate our store and fulfill your orders.

We take reasonable measures to protect your personal information. However, no method of electronic storage or transmission is completely secure.

If you have any questions regarding this Privacy Policy, please contact us at support@tcozystep.com.